Troubleshooting

Having issues? Maybe we can help

I'm getting error when I try and add a wallet

Likely the most common reason you are getting an error is that you are using the wallet type that is supported by the chain. Please make sure that whatever wallet you are using is supported by the chain you are trying to interact with

It's been a long time since I started my swap and the status says "waiting", "exchanging" or "sending"

There are many reasons why this could be happening

• The chain itself is clogged

• The LP provider is having technical issues

• There are issues with bot and it's api calls

If you experience any of these issues please feel to click on the support button and reach out to support

I have not received any funds to my revceving wallet

• Try reaching out to support and find out if there are any errors or issues

• Unfortunately, likely the funds were sent to the wrong receiving address and there is nothing we can do about.

PLEASE BE CAREFUL and double check where you are sending your funds to.